The Federation of Indian Micro and Small & Medium Enterprises (FISME) is proud to launch the MSME Banking Grievance Portal, a dedicated online platform designed to address the banking-related concerns and grievances of Micro, Small and Medium Enterprises (MSMEs) in India.
FISME recognizes the crucial role MSMEs play in India's economic growth and development. We understand that access to fair and transparent banking services is essential for their success.
High interest rates, unreasonable collateral demands, and lack of transparency in loan terms.
Difficulty in receiving timely payments from customers, leading to cash flow problems.
Unresponsive bank staff, unhelpful grievance redressal mechanisms, and lack of communication.
All information related to the grievance redressal process will be transparent and accessible to MSMEs.
Grievances will be investigated objectively and resolved in a fair and just manner.
We empower MSMEs with the knowledge and resources they need to stand up for their rights and access fair banking services.
MSMEs can easily register their complaints online, providing details of their issue and any supporting documentation.
A user-friendly dashboard allows MSMEs to track the progress of their grievances and receive updates on resolutions.
The portal provides access to information resources, legal aid, and expert advice on MSME banking issues.
MSMEs can connect with other businesses and share their experiences to build a stronger voice and advocate for their rights.
An initiative by Federation of Indian Micro and Small and Medium Enterprises